How do I make a Car Insurance claim?

You can make a claim online by logging in to your Account and choosing ‘make a claim’.

If you need any support you can select the ‘Need Help’ option on our website and chat to one of our specialists. Alternatively you can call us on 0345 603 7872. We're available Monday-Friday 8am-8pm and Saturday 9am-4pm. Our emergency 24/7 numbers can be found here

If you need to make a windscreen claim you can do this here or call 0800 085 8459, we’re available 24/7.

If you need our emergency accident recovery team please call on 0345 603 7872, we’re available 24/7.

If you need to make a claim on one of your Optional Extras, then call the relevant 24-hour number below:

• Breakdown Assistance: 0800 085 6837
• Key Cover: 0800 085 4913
• Misfuelling Cover: 0800 085 8556

You'll have to pay the excesses shown on your schedule before we can settle your claim.